The privacy of your information is our priority

566bt ("Platform", "we", "us") operates a secure online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") explains what personal information we collect, why we collect it, how we use it, and how we keep it secure when you use our website, mobile application, or any related services.

This policy applies to all registered members, guest users, and anyone who contacts us through any of our digital channels. You are eligible to use this platform and are subject to this policy only if you are at least 21 years of age.

We believe the protection of personal information is a fundamental right. That is why 566bt manages your information with the highest level of care, both technically and administratively.

566bt collects the following types of information to provide services, verify accounts, and complete secure transactions:

2.1 Information provided directly by you

• Identity information: Full name, date of birth, national ID number or passport number.
• Contact information: Email address, mobile number, and residential address.
• Financial information: Mobile banking numbers (bKash, Nagad, Rocket, Upay), bank account details — used only for deposits and withdrawals.
• Account information: Username, password (stored in encrypted form), security questions.
• KYC documents: Digital copies of documents required for identity verification.

2.2 Automatically collected information

• Device information: IP address, device type, operating system, browser type and version.
• Usage information: Pages visited, session duration, links clicked, and preferred game categories.
• Cookie and tracking data: Session cookies, preference cookies, and data for performance analysis.
• Transaction logs: Deposit, withdrawal, and betting history — including date, time, and amount.

2.3 Information received from third parties

We may collect relevant information from trusted third-party providers (such as payment gateways and identity verification services) when required for identity verification or fraud prevention. Such information is always used securely and for limited purposes.

566bt uses collected information only for specific, lawful, and necessary purposes. The main purposes are outlined by category below:

3.1 Service operation and improvement

• Completing account registration and verification.
• Processing deposit, withdrawal, and betting transactions.
• Ensuring uninterrupted delivery of gaming services.
• Identifying and resolving technical issues on the platform.
• Personalising the user experience and presenting content according to preferences.

3.2 Security and legal compliance

• Preventing account fraud, money laundering, and unauthorised access.
• Monitoring risky behaviour under the responsible gaming policy.
• Complying with applicable legal obligations and regulatory directives.
• Preserving evidence for dispute resolution and legal proceedings.

3.3 Communication and support

• Sending transaction notifications, security alerts, and promotional information.
• Providing support through the customer service team.
• Informing users about changes to platform policies or services.

The security of your information is one of 566bt's primary responsibilities. We apply the highest industry-standard technical and administrative safeguards:

4.1 Data retention period

We retain your information for as long as your account is active and as long as is necessary to provide services. Even after an account is closed, certain information may be retained for the applicable period as required by legal obligations, dispute resolution, or financial transaction records. Once that period has passed, the information is securely deleted or anonymised.

566bt never sells your personal information or shares it with third parties for advertising purposes. However, information may be disclosed in the following limited circumstances:

5.1 Service provider partners

We use trusted third-party services for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technology operations. These partners are provided only the minimum information necessary to carry out their specific tasks. They are contractually obligated to comply with our privacy standards.

5.2 Legal obligations

We may be required to share relevant information with the appropriate authorities pursuant to a court order, government investigation, or legal process. In such cases we will endeavour to notify you in advance wherever possible, though legal restrictions may not always permit this.

5.3 Business restructuring

If 566bt undergoes a merger, acquisition, or sale of assets, user information may be transferred to the relevant party. In such cases we will notify you in advance and obtain consent where a new policy applies.

The 566bt website and app use cookies and similar technologies. These technologies improve your browsing experience and make the platform more effective.

6.1 Types of cookies

• Essential cookies: For maintaining login sessions and keeping core functionality running. Disabling these will prevent the platform from working properly.
• Preference cookies: For remembering language, theme, and personal preferences.
• Analytics cookies: For analysing platform usage in order to improve service quality.
• Security cookies: For detecting fraud and protecting accounts.

6.2 Cookie controls

You can control or decline cookies in your browser settings. However, disabling essential cookies may prevent some 566bt services from working properly. Each browser has its own method for managing cookies — please refer to your browser's help section.

Regarding your personal information, 566bt provides you with the following rights:

• Right of access: The right to request a copy of the information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of certain information where there is no legal obligation to retain it.
• Right to restrict processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to data portability: The right to receive your information in a structured, commonly used format.
• Right to withdraw consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.

To exercise these rights, email [email protected] or contact our support team via live chat. We will respond to your request within a reasonable time.

566bt provides services only to those aged 21 or over. We do not knowingly collect personal information from any minor. Age verification is mandatory at registration. If we determine that we have inadvertently collected information from a minor, we will take steps to close that account and delete the relevant information.

If parents or guardians believe their child has registered on our platform, please contact [email protected] immediately.

Our services are operated primarily for users in Bangladesh. However, due to the nature of technology infrastructure, some information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that the information is handled in accordance with the standards of this policy and appropriate safeguards.

Our agreements with third-party providers include the necessary data protection clauses to ensure applicable standards are met in the context of international data transfers.

566bt reserves the right to update this privacy policy from time to time due to business needs, technological changes, or legal obligations. We will publish a notice on the platform and notify registered users by email before any significant changes take effect.

Continuing to use the platform after changes take effect will be considered your acceptance of the revised policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact the 566bt support team:

We take any privacy-related complaint seriously and endeavour to resolve it within a reasonable time. 566bt is always committed to protecting your rights.